Technology - West Bloomfield School District

new for 2026-2027 school year

Student personal technology & cell phone expectations

This year, Michigan law prohibits students from using personal wireless devices during instructional time. In West Bloomfield, we have established clear expectations by grade level so students, staff, and families know what to expect from the first day of school.

Elementary School: Personal technology devices are not allowed at school.

Middle School: Personal technology devices are not allowed at school. If a device is brought to school, it must remain in a locker.

High School: Personal tech devices are only allowed before school, during passing time, at lunch, and after school. Personal tech devices must be stored in a student’s locker or in their backpack during instruction time. Wearable technology is prohibited.

Personal Tech Devices Include
Cell phone, Apple watches, Fitbits, IPad, Kindle, AirPods, tablets, earbuds/headphones, and interactive glasses.

If a family needs to reach a student during the school day, please contact the school’s main office. We know this will require partnership and consistency, and we appreciate your support as we work to protect instructional time and keep students focused on learning. Personal Tech Device Policy Flyer for all levels.

Welcome to the West Bloomfield School District Technology Department! We are focused on supporting the teaching and learning of students both in the classroom and at home. Please review our department information below and select the options that best suit your current technology needs.

Oakland Schools Service Desk

Phone: (248) 209-2060
Online Ticket Submission- servicedesk.oakland.k12.mi.us
Please note: All requests must be submitted through the Service Desk by phone or online.

Students/Families

Family Assistance

The Oakland Schools Service Desk can only assist parents/guardians, not students. On the phone, a parent/guardian can grant verbal approval for their child to work with the Service Desk technician, but they MUST remain present during the entirety of the conversation.

Phone: (248) 209-2060
Email: oshelpdesk@oakland.k12.mi.us
Online Ticket Submission- servicedesk.oakland.k12.mi.us
- How to create an Oakland Schools Service Desk account and request (desktop)
- On a mobile device- In the upper left corner, click on the apps button (square containing 9 little squares). Click "Technical Support". Then scroll down and select "Oakland Schools Service Desk". Click "Sign up for an account". Enter your email address and security word. An email will be sent to the account you provided with final information and instructions.

When entering requests through the online portal or email, please be certain to include your full name, your child’s name and district, school building, the device they have been issued and a good phone number to call you back. This information will allow the Service Desk to provide the best possible service in the most efficient manner.

If you are in need of a district issued Chromebook, please complete an Oakland Schools Service Desk ticket.
If you are inquiring about PowerSchool, please email sylvia.mcoy@wbsd.org.
If you are inquiring about student Google account information, this can be found in PowerSchool or your teacher can provide this information to you.
If you have questions about Canvas, please email canvashelp@wbsd.org.

Staff

Forms

The following technology forms may be able to assist you.

e-funds for schools

Resources

CHROMEBOOKS

Chromebook Care (How to take care of your district issued Chromebook)
Chromebook Simulator (Tutorials on how to use your Chromebook)
Guardians Guide to Chromebooks (Chromebook information for parents/guardians)

Technology Use

Children's Online Privacy Protection Act (COPPA)

COPPA applies to commercial companies and limits their ability to collect personal information from children under 13.
By default, advertising is turned off for the District’s presence in Google Apps for Education. No personal student information is collected for commercial purposes.
This permission form allows the school to act as an agent for parents in the collection of information within the school context. The school's use of student information is solely for education purposes.

Family Educational Rights and Privacy Act (FERPA)

FERPA protects the privacy of student education records and gives parents the rights to review student records.
FERPA, schools may disclose directory information (See Board Policy) but parents may request the school not disclose this information. Parents are provided the opportunity

Child Internet Protection Act (CIPA)

Requires the school to have filters in place to protect students from harmful materials including the obscene.

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