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Work Orders

West Bloomfield Schools’ maintenance, grounds and custodial staff uses SchoolDude’s “Maintenance Direct” to respond to work orders completed by any WBSD staff member. Online work orders are submitted and tracked from any internet location with assurance that it is routed to the appropriate staff for response. Requests for work to be performed must be submitted through the SchoolDude Maintenance Direct System.

Work Orders are excellent for entering requests of the following:

  • Custodial issues ( room not vacuumed, dispensers not filled on a regular basis)
  • Lights not working
  • Heating and cooling issues
  • Roof leaks
  • General maintenance (blinds are not working, pencil sharpener needs to be replaced, marker board needs to be hung, etc.)
  • Delivery of equipment, chairs, risers, and tables

This procedure applies to all District employees requiring Facilities and Maintenance work. This procedure does not apply to computer, printer, or telephone related issues which should be directed to the IT Department.

Entering a Work Order Request

How to Register/Log in

If you are submitting your first request, you will need to complete the registration form. Use the instructions under New User to create your account. If you have submitted requests through the MySchoolBuilding page in the past, use the instructions under Returning User to log into your account.
If you are having trouble logging in, see Requester Login Help for troubleshooting tips.

Watch the Video Tutorial: Video Tutorial on Logging Into MySchoolBuilding

Returning User

  • Go to You can bookmark this page or create a shortcut on your desktop to make it easy to come back to this page later.
  • Enter your Email Address and Password. Click Sign In.
  • If you have forgotten your password, click the Forgot Password? link and enter your email address. We will send you instructions for resetting your password.

New User

  • Go to You can bookmark this page or create a shortcut on your desktop to make it easy to come back to this page later.
  • If you are submitting your first request, you must enter registration information first. Click on the down arrow next to Never Submitted a Request? Register Here! to expand the registration form. *Note: Your registration will be complete after you submit your first request.
  • Enter the Account Number provided by your Administrator.
  • Enter your First Name and Last Name, as well as your Phone Number and Email Address.
  • Type the Password you would like to use to log into your SchoolDude account and confirm it. The password you choose must be at least six characters long.
  • Click Register to go to the work order request form.

How to Submit a Work Request

Watch the Video Tutorial: Video Tutorial on Entering a Work Request

  • Make sure you are on the Maint Request tab at the top of the screen.

*Note: Any field marked with a red checkmark () is a required field.

  • Step 1: These fields will already be filled in with your contact information according to how it was entered upon registration.
  • Step 2: Click on the drop down arrow and highlight the Location where the work needs to be done. Do the same for Building (if available) and Area. Also, be sure to type in the area description or room number in the Area/Room Number field.
  • Step 3: Select the Problem Type that best describes the request/issue you are reporting.
  • Step 4: Type in a Description of the problem.

*Note: The following fields may or may not be available on your request form depending
on how the Administrators have set up the account. Remember to fill out any required
fields marked with a red checkmark before submitting your request.

  • Step 5: Enter a Time Available for Maintenance when it is convenient for the work to be performed.
  • Step 6: Select a Purpose for the work if necessary.
  • Step 7: Enter the date you would like to have the work completed by.
  • Step 8: Select the Budget that will apply to costs related to this work request.
  • Step 9: Attach a file to your request if necessary (i.e. a picture of damage or setup diagram).
  • Step 10: Type in your organization's Submittal Password.
  • Step 11: Click the Submit button.

My Requests Tab

Watch the Video Tutorial: Watch the Video Tutorial on Viewing Your Maintenance Requests

  • You can view any requests that you have entered into the system by clicking on the My Requests tab.
  • Hover your mouse over the Shortcuts link and click on My Maint Requests.
  • On the My Requests page, you will see up-to-date information on any requests you have entered into the system; including the current Status, work order ID number, and Action Taken notes.
  • You can click on the number next to the Status description in the Request Totals section to see all of your requests marked with that status.
  • You can also search for any work order request by typing a key work into the Search box and clicking Go.
  • You can print out a listing of your requests by clicking on the printer icon.