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Summer Technology Update - May/June 2021

As we look to finish the 2020-21 year strong and set ourselves up for success in 2021-22, we have decided, along with our technology partners at Oakland Schools, to allow students to keep their district owned devices including Chromebooks and hotspots (if one was checked out to them) over the summer months. We hope this opportunity allows students to supplement their learning between the end of the current school year in June and the start of the new year in August. 

We do ask that you take a few moments to fill out our Summer Chromebook Checkout Form so we can assure that the Chromebook stays assigned to your student and is not marked overdue.

Members of the class of 2021 at WBHS can turn their Chromebooks into the iCenter at WBHS on May 24-25 before school, in between cohorts, and after school. 

Please take a moment to review the resources available for devices as we conclude the 2020-21 school year:

Summer Repairs

During the summer months, we will be available for family device support at the ACS Administration Buildingon Wednesdays from 8am to 11am.  Please submit a service desk ticket so we can expect you.   If you are unable to come in during that time, please communicate that in your support ticket, and we will make arrangements. 

Oakland Schools Service Desk
Phone: (248) 209-2060
Email: osservicedesk@oakland.k12.mi.us
Online Ticket submission/LiveChat: Create a service ticket

Device Insurance

Starting next school year we will no longer use this past year’s insurance program to handle broken or lost devices. Starting on the first day of the 2021-2022 school year, West Bloomfield will implement our new Chromebook Repair Policy. This policy will allow for two repairs free of charge for the entire time your student is enrolled at West Bloomfield School District. Once a student has elapsed their two free repairs, they will need to pay a flat rate of $50 per repair after that.

If the device is ever deemed unrepairable or device is lost or misplaced, the student is required to pay a $250 device replacement fee. This will not go towards their two free repair counts.

It is in the best interests of the family to report all issues as soon as they happen. The need for repair of multiple issues increases the chances of a device being deemed unrepairable, leaving the family responsible for paying the $250 replacement fee, rather having no charge or the $50 repair fee if you no longer have your two free repairs available.